Unlike Homeaglow, which acts only as a platform, The Real Maids is a licensed Florida-based cleaning company with trained, vetted employees. We stand behind every cleaning with a 24-hour Reclean Guarantee, offer fair pricing, and never lock you into auto-renewing memberships. That’s why more clients choose The Real Maids over Homeaglow.

We charge a cancellation fee if a cleaning is canceled within 48 hours — however, if the reason is illness or an emergency outside your control, we waive the fee. VIP Client Tier members always get last-minute cancellation fees waived. This flexible, client-first approach is one reason why families choose The Real Maids over Homeaglow.

We do not offer monetary refunds. Instead, we stand by our 24-Hour Reclean Guarantee: if you’re not satisfied, we’ll return and fix it at no cost. If the issue isn’t resolved after that, a refund may be considered. Unlike Homeaglow, we take direct responsibility for every job we do.

All of our cleaners are direct employees — not third-party contractors. That means consistent training, accountability, and professional service every time. It’s a major reason why people choose The Real Maids over Homeaglow.

Nope! With The Real Maids, you pay only when you book. There are no contracts, no auto-renewals, and no surprise fees. In contrast, Homeaglow’s ForeverClean program auto-renews and applies early cancellation penalties. That’s why we’re the trusted choice over Homeaglow.

If you’re not satisfied with any area of your cleaning, just let us know within 24 hours. We’ll return and reclean the missed spots for free — no excuses. That’s part of our commitment to quality and another reason why clients prefer The Real Maids over Homeaglow.

For recurring clients, skipping a scheduled cleaning may result in a rate change to reflect the new frequency (e.g., from bi-weekly to monthly). We’ll always notify you in advance, and VIP members have more flexible options.

Report any damage within 24 hours with a photo and estimated value. We’ll evaluate the claim and may cover repair, replacement, or issue a refund — depending on the case. You deal directly with us, not a third-party like Homeaglow.