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What Information Do We Collect?
We collect information from you when you register, request a quote, hire a service, or fill out a form on our site.
When using our website, you may be asked to provide the following:
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Name
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Email Address
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Phone Number
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Mailing Address
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Other service-related information
What Do We Use Your Information For?
The information we collect may be used in the following ways:
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To personalize your experience and respond to your specific service needs.
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To improve our website based on user feedback and behavior.
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To improve customer service and communication.
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To send SMS/MMS communications, including appointment reminders, updates, offers, and satisfaction surveys, with your explicit consent.
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To send emails, such as confirmations, responses to inquiries, or service updates.
SMS/MMS Terms and Conditions
By subscribing to The Real Maids SMS services, you agree to receive text messages from us. The Real Maids will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (813) 999-0059. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
Text/SMS
If you choose to opt-in to SMS communications from The Real Maids, you will receive text messages at the mobile number you provide. These messages might be automated and might include offers, coupons, and/or information related to The Real Maids or our affiliated restaurants, as well as information related to your orders and account.
Frequency of Messages
Message frequency may vary based on your orders, and account activity. You will receive messages relevant to your transactions and updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text “START” to receive SMS messages again.
For assistance with the messaging service, text “HELP” or contact info@therealmaids.com.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to The Real Maids.
How Do We Protect Your Information?
We follow industry-standard security measures to protect your personal information. This includes the use of secure servers, encryption protocols, and restricted system access. We take all reasonable steps to prevent unauthorized access, disclosure, or misuse of your information.
Do We Use Cookies?
Yes. Cookies are small data files stored on your browser that help enhance your experience on our site. You may configure your browser to refuse cookies or alert you when cookies are being used.
Do We Disclose Any Information to Outside Parties?
We do not sell or trade your personally identifiable information. Information may be shared only with trusted third-party service providers who help us operate our website, provide our services, or communicate with you. These parties are required to keep your information confidential.
We may also release your information when required to comply with the law, enforce our site policies, or protect our rights or the rights of others.
Third-Party Links
Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We assume no responsibility or liability for the content and activities of these linked sites.
Online Privacy Policy Only
This privacy policy applies only to information collected through our website and not to information collected offline or through other channels.
No Mobile Information Sharing
We do not share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. This data is used exclusively to facilitate communication between you and The Real Maids.
Changes to Our Privacy Policy
We reserve the right to update or modify this privacy policy at any time. All changes will be reflected on this page, and the “Last Updated” date will be adjusted accordingly.
Contact Us
If you have any questions or concerns regarding this privacy policy, you may contact us using the information below:
Email: info@therealmaids.com
Phone: +1 (813) 999-0059
Last Updated: February 6, 2025
