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What Information Do We Collect?
We collect information from you when you register, hire a service, or fill out a form on our site.
When ordering or registering on our site, you may be asked to provide:
- Name
- Email Address
- Phone Number
- Mailing Address
- Other details relevant to your service inquiry
What Do We Use Your Information For?
The information we collect from you may be used in the following ways:
- To Personalize Your Experience: Your information helps us better respond to your individual needs.
- To Improve Our Website: We continually strive to enhance our offerings based on your feedback.
- To Improve Customer Service: Your information helps us respond more effectively to service requests and support needs.
- To Send SMS/MMS Communications: With your explicit consent, we use your phone number to send SMS/MMS updates, appointment reminders, promotional offers, and other communications.
- To Send Emails: Your email address may be used to send information, respond to inquiries, and provide updates.
Consent for SMS/MMS Communications
By providing your mobile phone number, you consent to receive SMS/MMS communications from The Real Maids. These communications may include:
- Appointment reminders.
- Updates about your service.
- Promotional offers and rewards.
Message frequency may vary based on user activity but typically ranges from 1 to 5 messages per month. You may opt out of receiving these messages at any time by replying with “STOP.”
Opt-Out Instructions
To stop receiving SMS/MMS communications, reply “STOP” to any text message you receive from us. You will receive a confirmation message to confirm your opt-out. No further SMS/MMS communications will be sent to your number unless you opt back in by replying “UNSTOP.”
For assistance or questions about opting out, you can contact us at:
- Email: info@therealmaids.com
- Phone: +1 813-999-0059
How Do We Protect Your Information?
We implement a variety of security measures, in addition to the ones enforced by our technology providers, to maintain the safety of your personal information when you provide, submit, or access your information. We comply with industry security standards, including encryption, secure servers, and other measures to protect your information from unauthorized access, disclosure, or alteration.
Do We Use Cookies?
Cookies are small text files stored on your computer that help us enhance your user experience. You can configure your browser to refuse cookies or notify you when cookies are being sent.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
We may also release your information to comply with the law, enforce site policies, or protect the rights, property, or safety of others.
Third-Party Links
Occasionally, we may include third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites.
Online Privacy Policy Only
This Privacy Policy applies only to information collected online through our website, not to offline information.
No Mobile Information Sharing
We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Your SMS/MMS opt-in data and consent will never be shared.
Mandatory SMS/MMS Privacy Information
In compliance with Mobile Network Operator requirements, recipients of SMS/MMS communications must be informed of the following:
- You are consenting to receive SMS/MMS communications from The Real Maids by providing your mobile number.
- Your information will not be shared or sold for marketing purposes.
- You may opt out at any time by replying “STOP” to any text message.
Changes to Our Privacy Policy
If we make changes to our Privacy Policy, we will update this page and modify the “Last Updated” date below.
Contact Us
If you have comments or questions about this Privacy Policy, please contact us at:
- Email: info@therealmaids.com
- Phone: +1 813-999-0059
Last Updated: February 6, 2025
