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FAQs
How do I enroll in the Loyalty Rewards Program?
Enrolling in the LRP is simple. Just sign up for recurring cleaning services with The Real Maids, either weekly or bi-weekly, and you’ll automatically become eligible for the program.
How do I redeem my LRP benefits?
Your LRP benefits will be automatically applied to your scheduled cleaning services. For example, discounts on initial and subsequent cleanings will be reflected in your invoice, and you can choose your quarterly add-ons during the scheduling process.
Can I combine LRP benefits with other offers or promotions?
LRP benefits cannot be combined with other offers or promotions unless explicitly stated. However, we strive to provide the best value to our clients and may occasionally offer special promotions exclusive to LRP members.
What happens if I need to cancel or reschedule my recurring cleaning service?
If you need to cancel or reschedule your recurring cleaning service, please contact us as soon as possible. While we understand that circumstances may change, please note that LRP benefits are contingent upon maintaining your recurring service schedule.
How long do my LRP benefits last?
Your LRP benefits remain active as long as you continue to schedule recurring cleaning services with The Real Maids on a weekly or bi-weekly basis. If you pause or discontinue your recurring service, your LRP benefits will be suspended until you resume scheduling regular cleanings.
How can I refer friends or family to earn referral rewards?
To refer friends or family to The Real Maids, simply share your unique referral code or provide them with our contact information. Once they schedule and complete their first cleaning service using your referral, you’ll automatically receive your referral reward.