Still not sure about something?
Our Frequently Asked Questions section is always here to help guide you!
What’s included in your cleaning services?
At The Real Maids, we offer thorough cleaning from top to bottom! Depending on the service you choose, we’ll take care of bathrooms, kitchen, dusting, floors, and more. You’ll walk into a fresh, sparkling clean home—without lifting a finger. Every cleaning includes our satisfaction guarantee.
Do I need to be home during the cleaning?
Not at all! Many of our clients choose to provide a door code or hide a key. We’re fully licensed, insured, and every team member is trained and background-checked. You can come home to a clean house without the hassle!
What cleaning package is right for me?
We offer three carefully designed packages to fit your lifestyle, your needs, and your budget:
Package 01: Full-service cleaning, including interior windows and sliding glass doors (inside and outside).
Package 02: A thorough deep cleaning without window services.
Package 03: A maintenance-focused clean that covers bathrooms, kitchen, floors, and light dusting.
If you’re looking for something different or more customized, we also offer our La Carte (Custom Job) option — a flexible service where you choose exactly what areas or tasks you’d like us to focus on. It’s perfect for special requests like organizing, laundry, or selective room-by-room cleaning. We’re happy to tailor the perfect plan for you during your quote!
What is a Custom Job or “La Carte” cleaning?
Our La Carte cleaning—also known as a Custom Job—is perfect for clients who want a fully personalized experience. You choose exactly what you need help with, whether it’s just the bathrooms, laundry, interior fridge cleaning, organizing a specific space, or a mix of tasks.
It’s ideal for those with unique needs or one-time priorities. While many of our clients enjoy the built-in value of our packaged services, La Carte gives you the freedom to tailor your cleaning your way.
What if I’m not happy with my cleaning?
We stand behind our work 100%. If anything doesn’t meet your expectations, just let us know within 24 hours and we’ll make it right. Our goal is always your total satisfaction!
Are your cleaners trained and background-checked?
Yes! All of our professional team members go through a full background check, hands-on training, and ongoing performance reviews. We only send cleaners we’d trust in our own homes.
How do I book a cleaning or get a quote?
It’s easy! Just click the “Get My Quote” button on this page or call us at (813) 999-0059. We’ll ask you a few quick questions to match you with the perfect service and provide an instant quote.
How do payments work?
For your convenience, we accept all major credit/debit cards. No need to leave cash or checks. You’ll be charged after the service is completed, and all payments are processed securely.
Can I set up recurring cleanings?
Yes! In fact, 80% of our clients choose weekly or bi-weekly service to enjoy a consistently clean home. You’ll also unlock VIP benefits like discounted pricing and exclusive perks!
Do you bring your own supplies and equipment?
Absolutely. Our team comes fully equipped with high-quality, eco-friendly products and professional tools. If you have specific requests or products you prefer, just let us know—we’re happy to accommodate!
- Learn more about our Recurring Cleaning Services
- See what’s included in our Move Out/Move in Deep Cleaning Package